Belonging to the Brand: Mark Schaefer on Becoming the Most Human Casino in Your Market

Belonging to the Brand: Mark Schaefer on Becoming the Most Human Casino in Your Market

What if your strongest loyalty “program” isn’t about offers at all, but about how connected your players feel to each other? In this conversation, Julia Carcamo and marketing legend Mark Schaefer explore how belonging, community, and human moments create lasting casino loyalty. You’ll hear why the most powerful brand strategy for regional casinos is becoming the “most human company” in your market. Mark shares research and stories that show how friendships, shared experiences, and small gestures turn casual visitors into committed regulars. If you’re ready to move beyond comp wars and start building a casino guests truly belong to, this episode is a must-listen.

Email Marketing Mistakes Casino Marketers Keep Making (And How to Fix Them) – Drivetime Marketing

Email Marketing Mistakes Casino Marketers Keep Making (And How to Fix Them) – Drivetime Marketing

Are your emails building relationships—or just adding to the noise?
In this episode of Drivetime Marketing, Julia Carcamo sits down with email expert Andrew Kordek to fix what’s broken in casino email strategy.
From welcome messages to send frequency, they unpack how to stop overwhelming players and start delivering real value.
If you’ve ever hit “send” and hoped for the best, this one’s for you.

Why Your Casino’s Website Needs to Greet, Guide & Grow Loyalty

Why Your Casino’s Website Needs to Greet, Guide & Grow Loyalty

Your website shouldn’t just list restaurant hours and promotions — it should welcome guests, guide their experience, and grow loyalty. Yet many casino websites are outdated, static, and actively costing business. In this post, we explore what a modern casino website should really do — and how it can become your hardest-working host. From AI-readiness to frictionless signups, see how small changes can drive big results.

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